Community Manager (Onsite)

Company Overview:Snail Games USA is a global leader in digital entertainment, known for innovative gaming experiences. Interactive Films is a dynamic and innovative production studio under Snail Inc. dedicated to creating compelling and engaging short-form narrative content such as vertical web series, FMV, etc. Our Marketing Department plays a crucial role in bringing our games and short form series to life through engaging visual content.

Position Summary: We are seeking a dynamic and strategic Community Manager to join our marketing team, working onsite at our Beverly Hills office. The ideal candidate will have a passion for gaming and TV/Film, a deep understanding of social media, and a proven track record of building and nurturing online communities. This role will be the first point of contact between our IP, the game developers, and the fans.

Key Responsibilities:

• Act as the voice of the brand, engaging with our community across social media, forums, discord, youtube, and other platforms.
• Work with the creative team to develop and manage content that resonates with and engages our gaming and short form series community.
• Gather and analyze community feedback to help shape marketing strategies and product development.
• Organize and participate in community events, both online (Steam and Discord) and offline (meetups and conventions), to strengthen relationships with our players.
• Track and analyze community metrics to measure engagement and inform future strategies.
• Address and resolve any community issues or concerns in a timely and professional manner.
• Assist in ideating and executing influencer marketing campaigns

Qualifications:

• Bachelor’s degree in Marketing, Communications, or a related field.
• 3+ years of experience in community management, preferably in the gaming industry.
• Strong understanding of social media platforms, online communities, and gaming culture.
• Excellent communication skills and the ability to engage with diverse audiences.
• Proficiency in social media management tools and analytics platforms.
• Must be able to work onsite in Beverly Hills.

Compensation:

Salary: $70,000 to $85,000 annually, based on experience and qualifications.

Benefits:

• Health Insurance: Comprehensive medical, dental, and vision plans.
• Retirement Plans: 401(k) with company contributions.
• Paid Time Off: Generous PTO policy including vacation days, sick leave, and paid holidays.
• Professional Development: Access to training, workshops, and conferences to enhance technical skills and industry knowledge.