Media Operations Technician

West Chester, PA
Posted on  

Job Description

Thank you for your interest in joining our team! Qurate Retail Group comprises six leading retail brands – QVC®, HSN®, Ballard Designs®, Frontgate®, Garnet Hill® and Grandin Road® – all dedicated to providing a more human way to shop. Qurate Retail Group is the largest player in video commerce ("vCommerce"), which includes video-driven shopping across linear TV, ecommerce sites, digital streaming and social platforms.
The Opportunity
Under the direction of the Supervisor, Media Operations, you will perform multiple responsibilities to provide Media Operations and Network Operation support to live and off-line broadcasts. This includes prioritizing, planning, and completing the assigned operational workload and maintaining best working practices. You will monitor and ensure the accurate and successful operation of transmission output ensuring seamless delivery on all broadcast platforms and streams, prioritizing the assigned operational workload and maintaining best working practices. You are also responsible for the operation of end-to-end media management workflows used by the edit suites, live control rooms and non-live playout ensuring all of our content plays out 100% accurately 100% of the time. This role will be onsite in West Chester, PA.
Who We Are
QVC empowers shoppers with knowledge and shares insights in a lively and engaging way. We offer an ever-changing collection of familiar brands and fresh new products – from home and fashion to beauty, electronics and jewelry – and we connect shoppers to interesting personalities, engaging stories and award-winning customer service. QVC reaches more than 200 million homes worldwide via its 12 broadcast networks and reaches millions more via multiple streaming services, websites, mobile apps and social pages.
Your Impact
  • Monitor and maintain the health and quality of all outbound transmission/streaming & inbound returns.
  • Support additional live feeds and social media simulcast programming
  • Executes live streaming to multiple platforms
  • Responsible for playout of all live and non-live channels
  • Monitor and interact with the system dashboards to ensure that systems and platform monitoring is fully functional, troubleshooting issues when they arise
  • Monitor all sales and inventory data and respond with appropriate on-air graphic information
  • Communicate with other business areas to gain full understanding of regular and ad hoc initiatives which impact all services.
  • You will operate all equipment associated with the Media Operations systems.
  • Provide technical and operational support for all new projects and proposals
  • Responsible for playing scheduled promotional spots.
  • Manage back-up programming for additional channels
What You Bring
  • College Degree, Technical school, Military training or equivalent combination of training and experience required.
  • One to Three years of recent engineering, control room, media operations or network operations experience in a television broadcast environment.
  • Understanding of the television production processes, broadcast operations and technical production requirements.
  • Third Shift (Overnight) required
  • Remote work is not permitted in NYC at the time.
#LI-LM2
#LI-Onsite
Join us as we enrich life’s everyday moments – including yours. Apply today!
If you enjoy being a part of a team, creating experiences and delighting customers, you’ll love it here. If you’re excited about retail, fashion, media, social, live streaming, technology, customer service, design and more, you’ll find amazing projects to work on. If you want to grow professionally and learn every day, you’ll thrive with us. If you appreciate
flexible working options, our Qurated community
, where intentional connections matter and a company committed to diversity, equity and inclusion, you’ll be amazed at what’s available for our team members! We offer a comprehensive Total Rewards package including competitive compensation, health care benefits starting on day 1, 401(k), paid time off, tuition reimbursement, employee assistance program, parental leave, paid volunteer hours, company discounts and much more. Best of all, working with Qurate Retail Group means friendly teams, ambitious projects and fast-moving careers!
For Qurate Retail Group, our focus on diversity, equity and inclusion is deeply rooted in Our Principles. They call on us to Drive Progress, Act With Empathy, Be Brave, Embrace the Future, and Do What’s Right so that everyone can thrive. We are committed to ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal, state, and local laws and regulations. As an equal opportunity employer, Qurate Retail Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout, please contact us at
workwithus@qurateretail.com
for assistance.

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