About the Role & Team

Yellow Shoes is the award-winning, in-house agency that develops creative strategies and solutions to support Walt Disney Parks & Resorts. Yellow Shoes is dedicated to helping promote the business while building the Disney brand. Our competitive advantage is an intimate knowledge of, and unique integration within, each Parks & Resorts business. Account Management serves as the link between the business, Marketing & Sales Strategy leadership, and the Creative and Production teams (both internal and external), making valuable contributions to the marketing and creative direction/delivery.

What You Will Do

• The Sr. Account Manager will report to the Sr. Manager Account Management.
• Manage scope with moderate to large complexity and increased volume with moderate to high level of autonomy.
• Support process and system improvement opportunities in partnership with Systems & Reporting and Project Management.
• Understand our needs, ensuring strategy is sound and providing solutions that address the problems that clients are asking the agency to help solve.
• Set the agency up for success by managing client expectations, project timing, and direction.
• Lead creative strategy based on relevant consumer insights resulting in a clear brief to activate creative teams and ideation.
• Partner with Project Management in keeping clients updated and engaging leadership to maintain momentum toward deliverables.
• Maintain assignment budgets to ensure work isn't exceeding approved funds.
• Work with internal agency peers to contribute to the development of creative solutions that deliver on the brief and move the business forward.
• Fully understand our client's brand, providing thought partnership through knowledge of their business and effective marketing solutions.
• Build relationships with your client and team partners through combination of face-to-face interactions and electronic communications.

Required Qualifications & Skills

• You have 5-7 or more years of professional marketing, ad agency (traditional or in-house), brand management, media, or related experience.
• Demonstrated specialized depth and breadth of technical skills and ability to solve complex problems.
• Advanced knowledge of communication mediums including video, print, digital, social, email, radio (digital audio), collateral, OOH, and the production process supporting each.
• Experience working with external clients and internal agency teams, offering innovative solutions to business situations.
• Keep current on the pulse of the ad industry and the competitive landscape.
• Knowledge of brand management and advertising for consumer brands.
• Knowledge of consumer research tools and methodologies.
• Spanish or Portuguese language fluency is a plus.

Education

Bachelor's degree or equivalent

The hiring range for this position in Glendale, CA, is $112,100.00-$150,200.00 per year. The base pay offered will take into account internal equity and may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience, among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.