Operations Excellence Manager

At Entertainment Partners and Central Casting, we are committed to creating an environment where every employee is seen, where ideas, thoughts and perspectives are shared openly, and where fearless innovation is encouraged. Weaving diversity, equity, and inclusion into who we are will drive our competitiveness by encouraging creativity and enhanced decision making.

We help to power Oscar-winning films, Emmy-winning shows, and Clio-winning commercials. Feel the satisfaction of doing work that directly impacts the most exciting industry in the world. EP is poised to redefine and evolve the back-office processes of the entertainment community with security at the core of what we do.

Are you looking for the next opportunity to revolutionize an industry? If so....

We are looking for an Operations Excellence Manager! The Operations Excellence Manager will lead and support the execution of various transformational initiatives across the organization. In partnership with business leaders, key stakeholders and cross-functional project teams, this role will lead, implement, and sustain practical, targeted solutions for complex business improvement opportunities that deliver operational excellence, greater client experience and other strategic objectives. Additionally, this role will analyze business problems and create business cases to prioritize areas of improvement.

KEY RESPONSIBILITIES

• Lead execution of business improvement initiatives working in close collaboration with various leaders, stakeholder groups and project teams to deliver greater quality, client service, and operational efficiency.
• Solve challenging enterprise problems partnering with cross-functional teams to evaluate existing processes, identify potential root causes and gaps, and implement comprehensive solutions.
• Incorporate change management strategies and techniques in the execution of initiatives to accelerate stakeholder adoption of solutions.
• Analyze large volumes of disparate data and information to derive root causes, discern key findings and produce improvement recommendations.
• Develop and implement best practices, processes, and standards to drive continuous improvements and sustain results of transformation initiatives.
• Identify and implement operational metrics across business groups to drive data-driven decisions, from discovery and design strategy to release/ production.
• Foster fact-based, problem-solving approach across all levels of the organization through direct coaching and training of stakeholders and team members.
• Use variety of analytical and evaluation methods to accurately assess improvement opportunities and articulate business impact/ outcomes.
• Other duties as assigned.
  

JOB REQUIREMENTS / QUALIFICATIONS NEEDED

• 10+ years of relevant experience in operations, project/program management, process re-engineering, etc.
• Proficient PC skills, including MS Office Suite (Word, Excel, PowerPoint, Visio, and SharePoint).
• Excellent verbal and written communication skills; ability to develop and deliver tailored messages and communications through various methods.
• Expert analytical skills with ability to formulate insights and recommendations from disparate data and information.
• Proven ability to effectively engage with a diverse range of roles at all levels and influence key stakeholders and cross-functional teams.
• Experience applying principles and practices of project/program, process improvement and change management techniques using existing and matrixed organizational resources.
• Adept at leveraging and learning a wide range of methodologies, technology platforms and tools to assess business problems, automate processes, and support a variety of fast growing and changing business needs.
• Ability to prioritize and execute multiple complex projects and deliverables to meet deadlines with strong attention to work quality and detail.
• Solution oriented with experience working in a fast-paced, dynamic organization with flexibility to execute changing priorities.
• Ability to develop strategic plans while navigating comfortably in technical details.
• Entertainment industry experience
• PMI, Lean Six Sigma Black Belt or Change Management certifications.
  

Other benefits and perks included are:

The salary range for this position is $107,500 to $125,000 and will be commensurate with experience related to the position.

Entertainment Partners seeks to employ the most qualified individuals from the available workforce and to provide equal employment opportunity for all persons. Our policy prohibits unlawful discrimination based on race, color, religion, religious creed, sex, gender identity/expression, age, pregnancy, citizenship status, marital status, national origin or ancestry, physical or mental disability (whether perceived or actual), medical condition (cancer-related or genetic characteristics-related), sexual orientation, veteran status, medical/family care leave status or any other consideration made unlawful by applicable federal, state, or local laws. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Equal opportunity extends to all aspects of the employment relationship, including recruiting, hiring, transfers, promotions, training, terminations, working conditions, compensation, benefits, and other terms and conditions of employment.