Job Description
Rental Coordinator, TV/Film Transportation – Sylmar North, CA
The Rental Coordinator, TV/Film Transportation is responsible for assisting the Film/TV Transportation Sales and Operations teams with administrative duties, as well as, building and maintaining internal and external client relationships. The Rental Coordinator, TV/Film Transportation will lead communication to other departments to ensure clients’ expectations are surpassed. The ideal candidate will demonstrate initiative and problem-solving skills in an environment that demands exceptional performance.
What You’ll Do:
- Obtain all pertinent information from the client regarding their rental needs and present the information to the TV/Film Transportation Rental Team to complete the rental process.
- Set-up new accounts, obtain insurance certificates, scan and file all digital documents in the appropriate database, manage contracts and related paperwork for all outgoing units, print and distribute reports daily and as necessary, maintain confidential files, and manage internal roster and contact list.
- Maintain complete knowledge of all Company products and services.
- Maintain excellent customer service to maximize/generate sales revenue.
- Plan, direct and coordinate the actual distribution or movement of the Company products and services to customers.
- Answer customer inquiries and resolve their issues/concerns.
- Prepare quotes and invoices in a timely manner for customers.
- Review operational records and orders (Client Paperwork, Equipment/Supplies, Driver's information, etc.) prior to the end of day, to ensure 100% accuracy in customer’s request/orders.
- All other duties as assigned.
What You’ll Need:
- 2+ years’ experience in an administrative / customer service role or related role.
- Entertainment industry experience preferred.
- Excellent computer skills and ability to quickly learn different computer programs and software (Employee will be trained on Manager Plus and Fleet Master).
- Proven ability to handle multiple tasks and deadlines at one time and work with a fluctuating and dynamic schedule and with little advance notice.
- Highly organized, efficient, and attentive to detail, with excellent follow-up skills.
- Refined verbal and written communication skills.
- Ability to work overtime as necessary.
- Please note, the candidate selected for this role will be required to complete a criminal background check.
Job Location:
Sylmar, CA
Position Type:
Full-Time – On-site
Compensation:
Pursuant to state and local pay disclosure requirements, the pay range for this role is $19.00- $25.00 per hour.
The salary offered may vary depending on multiple individualized factors including but not limited to market location, job-related knowledge, education/training, certifications, key skills, experience, external market and internal value, including seniority and merit systems, and internal pay alignment. In compliance with the California Law, a potential new employee’s salary history will not be used in compensation decisions.
Quixote Studios reasonably and in good faith expects to pay for the position within the salary range listed, taking into account the wide variety of factors listed above
In addition, our total benefits package includes is full of perks such as paid time off, sick pay, 401(k) matching, Medical, Dental, and Vision
- Quixote Studios, a subsidiary of Hudson Pacific Properties -
Quixote Studios will consider for employment any qualified applicant with criminal histories in a manner consistent with the requirement of the Los Angeles Fair Chance Initiative for Hiring.
Quixote Studios is proud to be an Equal Opportunity/Affirmative Action employer. Individuals seeking employment are considered without regards to race, ethnicity, color, creed, religion, sex, sexual orientation, marital status, age, disability, gender identity or expression, genetic information, national origin, protected veteran status or any other classification protected by law.
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