Digital Supply Chain Manager, First-party Publishing Operations, Prime Video

• 1+ year of experience in Account Management, Partner Management, Supply Chain Management, Operational Management, Business Development, or a related field
• 1+ year of experience using MS Excel, including the ability to create pivot tables and use vlookup
• 1+ year of experience writing memos, documents, or status reports that were reviewed by managers
• Bachelor’s degree or 4+ years of equivalent professional experience

How often have you had an opportunity to be at ground zero of a disruptive, fast-growing, and evolutionary global Amazon service? How frequently do you get to start from the foundation and solve customer needs at a global scale in a fast-growing entertainment streaming industry? At Prime Video, we are pioneering a new generation of digital supply chain at a remarkable speed to accelerate our market position and global reach. If this sounds interesting, come build the future of streaming entertainment with us!

Prime Video is a global premium streaming service that offers customers a vast collection of TV shows and movies - all with the ease of finding what they love to watch in one place. Prime Video is a fast-paced, growth business - available in over 240 countries and territories worldwide. The team works in a dynamic and global environment where innovating on behalf of our customers is at the heart of everything we do.

Key job responsibilities
Within Content Publishing Operations, is the First-party Publishing team who is responsible for the end-to-end content operations of Amazon's in-house studios, such as Amazon MGM Studios, MGM+, and Freevee. This team manages short-term deliverables like launching titles on time and defect-free, as well as long-term improvements like global standardization of the content pipeline. The team collaborates with Global Marketing, Post Production, and Delivery to enhance customer experience, performance management, and digital supply chain efficiency.

We are searching for a Digital Supply Chain Manager who will be a key leader interfacing MGM and MGM+ on the delivery process and publishing to Prime Video. As a Digital Supply Chain Manager, you will be responsible for driving cross functional teams to deliver assets on-time to Prime Video, then overseeing the supply chain to ensure titles on-time and defect-free publish for global customers. This role demands a high capacity to Earn Trust, Invent & Simplify, and Deliver Results as we need to be continually adapting to the fast-moving environment and push to drive efficiency and simplification for global customers.

In this role, you will have the opportunity to work with various stakeholders within Amazon and technical teams. The successful candidate will need to be entrepreneurial, wear many hats and work in a fast-paced, dynamic, and highly collaborative environment. If this sounds intriguing, please consider this role with Prime Video.

A day in the life

• Own partner performance metrics, holding partners accountable to Prime Video delivery specifications and continuing to raise the bar on partner performance
• Driving operational efficiency by continually refining operational processes and influencing product/engineering teams to enable automation
• Be engaged in product development with our product managers and our engineering teams, ensuring operator use cases are correctly represented

About the team
Our mission is to make available to Prime Video customers the largest and highest quality, and most enriched catalog of video content anywhere in the world. We aim to create a friction-free self-service delivery experience that meets the needs of all studio partners regardless of size, budget, location, language, or technical capability. By doing so, we remove distribution limitations and level the playing field across studios, so every title is available to every customer worldwide and the best content wins.

• Strong attention to detail, end-to-end ownership, and driving results
• Strong verbal and written communication, including an ability to effectively communicate with both business and technical teams
• Technical ability, familiarity with industry digital delivery standards, specifications, and delivery formats with the capacity to acquire new technology concepts quickly
• Ability to work well across diverse groups, and influence to get things done

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $60,000/year in our lowest geographic market up to $115,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.