About the Role & Program

"We create happiness." That's our motto at Walt Disney Parks and Resorts. And it permeates everything we do. At Disney, you'll help inspire magic by enabling our teams to push the limits of entertainment and create the never-before-seen!

What You Will Do

This position provides technical support for the implementation and sustainment of Disney developed Assistive Technology services for Guests with Disabilities at the Walt Disney World Resort. The Assistive Technology services are Assistive Listening, Handheld Captioning, Video Captioning, Reflective Captioning, and Audio Description Partner and interact with various departments to provide an outstanding experience for Guests with disabilities using the Assistive Technology services. Responsibilities include, but are not limited to:

• Learning the technical theory of operation of the Assistive Technology services offered at the Walt Disney World Resort

• Supporting a fleet of PDA-style handheld devices that provide the Assistive Technology services

• Investigating and fixing in-park infrastructure

• Working with Design and Engineering and Engineering Services with new installations and repairs

• Auditing Assistive Technology Services for content accuracy

• Maintaining accurate guest and cast information materials

• Assisting with special projects including audits, photo documentation, and the creation of maintenance materials

• Supporting in-park tours and demonstrations

Required Qualifications & Skills

• Ability to learn quickly and implement new knowledge

• Must be proficient in Microsoft Word, Excel, PowerPoint and Outlook

• Ability to problem address and solve

• Ability to balance multiple tasks

• Ability to handle confidential information

• Comfortable functioning in a fast-paced, constantly evolving environment

Preferred Qualifications

• Backstage experience, especially throughout attractions, at the Walt Disney World Resort

• Experience working in theater, music or show production environment

• AV technical services experiences

• Previous experience supporting services or technology for persons with disabilities

• Experience with CAD software, Issue Tracker and Wikis

Education

• Electrical Engineering, Computer Science, Mechanical Engineering or related major

• Junior or Senior status by arrival date

• Currently enrolled in a Bachelor's degree at an accredited 4-year college or university

Eligibility Requirements & Program Information

• Must be enrolled in an accredited college/university taking at least one class in the semester/quarter (spring/fall) prior to participation in the internship program OR currently participating in a Disney College Program or Disney Professional Internship

• Must be at least 18 years of age

• Must not have completed one year of continual employment on a Disney internship or program.

• Must possess unrestricted work authorization

Program Length: The approximate dates of this internship are January 2025 - June 2025. Interns must be fully available for the duration of the internship.

Housing: ·We provide housing opportunities for Florida Based Professional Interns through American Campus Communities, for more information click here.