About the Role & Team

Do you love using data to answer complex questions? Then you may be interested in learning more about the Commercial Intelligence team at Walt Disney World.

Our mission as part of the Commercial Strategy group is to put our data assets to work and apply quantitative techniques to discover previously unknown insights about our customers. We work directly with the major decision-makers who shape the Walt Disney World experience. Through our insights, we help form and improve Disney offerings.

What You Will Do

While each day will be different, with rotating priorities, the main themes for this role include:

• Data Expert: Leveraging data to support commercial decision-making. Collaborate with Data Science team, analytical partner teams, system owners, and back-end developers to ensure that the right data, security, automation, and infrastructure are in place to support accurate reporting, data visualization, and analysis in front-end system.
• Data Visualizer & Coder: Leveraging your knowledge of visualization techniques (via SQL and Tableau) to create compelling dashboards and intelligence tools to enable ease of interpretation of commercial performance metrics. Provide visualization tools and interfaces that are simple, intuitive, user-friendly, and accessible. This involves you coding the backend processes to quickly access needed data.
• Commercial Storyteller: You will develop decks that synthesizes complex data into a compelling story. Ensure the analysis and recommended outcomes are structurally sound, backed-up with evidence and logic, and contain well-defined and documented assumptions.

Required Qualifications & Skills

• Develop and expand the Commercial Intelligence (CI) Toolkit.
• Proven work experience as an Intelligence Analyst or similar role.
• Must be a service-oriented, quick learner and great teammate/partner.
• Experience in compiling, validating, and translating relevant data from multiple sources.
• Strong analytical and critical thinking skills to piece together different data points.
• Proven competency in data collection, design, data analysis and data quality control.
• Ability to draw inferences, quantify uncertainty and limitations of analysis.
• Work with a focus on quality and an eye for detail.
• Ability to articulate and visually present complex analysis results to non-technical audiences.
• Must be able to participate in meetings with all levels of management.
• Ability to multi-task in a fast-paced environment while consistently producing deliverables.
• Time-management skills, with ability to prioritize multiple requests and communicate status to stakeholders

Preferred Qualifications

• Experience working on an analytics team
• Previous experience/knowledge of SQL or other coding language
• Previous experience working with Tableau is a plus
• Proficiency with Microsoft Office Suite
• Knowledge of Walt Disney World data

Education

Bachelor’s degree in Business or Analytics related field (Computer Science, Engineering, Data Analytics, Information Technology).

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