Sr Creative Program Manager, Ring Marketing

• 6+ years of experience as a Design Program Manager, Producer, Account Manager, Creative Project Manager, or similar role with a creative agency, design studio, or in-house team
• 3+ years of experience leading large, complex creative project delivery for cross-functional teams
• 3+ years of experience managing vendors for marketing projects
• Excellent verbal and written communication skills across all levels of leadership
• Experience developing and optimizing workflow tools and creative processes
• Experience managing creative work across product, brand, strategy, marketing, sales, or advertising initiatives (including integrated campaigns, social, digital, print, photography, video, out of home, etc.)
• Bachelor’s degree or equivalent professional experience

Ring Marketing is seeking a Sr. Creative Program Manager to lead global programs, projects, and operations initiatives. You will manage the execution of deliverables for product launches and marketing campaigns that support high-visibility, high-impact business goals. You will also own building and implementing workflow tools and scalable processes that help Ring Marketing deliver on our project roadmap.

The ideal candidate will have bias for action and experience overseeing complex creative programs with a high degree of ambiguity. In this role, you are the hub of the project management team, valued as a go-to resource on priorities, project details, timelines, and processes. You seek to be a true owner and drive relentlessly to raise the bar. You have a deep understanding of the creative process and are able to clearly define roles and responsibilities for cross-functional teams, manage multiple workflows simultaneously, meet deadlines, and proactively provide solutions to address risks and blockers. You are skilled at managing expectations with partner teams, comfortable with change, and thrive when solving problems in short order. You relish having a positive impact on team culture.

Key job responsibilities

• Manage intake, scoping, resourcing, and requestor follow up for marketing requests.
• Manage a small team of Project Managers
• Onboard and manage agency and third party resources and their associated budgets.
• Manage complex creative programs and projects end-to-end, including ensuring quality inputs, assigning resources, building schedules and budgets, and routinely communicating project statuses
• Build and implement workflow tools and repeatable, scalable processes that help our organization prioritize, manage, and deliver on our project roadmap
• Facilitate effective creative reviews and alignment meetings with senior leaders, business partners, stakeholders, and agencies
• Assess and mitigate risks, make tradeoffs, proactively escalate issues
• Manage program resources and budgets, drive cost reduction efforts
• Onboard and manage contractor support staff

About the team
The Ring Marketing Team is a dynamic group of professionals dedicated to delivering innovative creative and design solutions for a variety of company initiatives. Their expertise spans across product launches, events, and comprehensive marketing campaigns, ensuring that Ring’s brand message is consistently compelling and effective. By combining strategic thinking with artistic flair, this team plays a crucial role in enhancing Ring’s market presence and engaging customers through visually striking and conceptually rich content.

• Knowledge of current project management tools and methodologies
• Adept at working cross-functionally and influencing stakeholders
• Open and collaborative, with proven ability to set priorities, unblock teams, and meet deadlines
• Self-starter, with high attention to detail as well as the ability to zoom out and see the bigger picture
• Strong sense of ownership and urgency; optimistic, “get it done” mindset

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $127,100/year in our lowest geographic market up to $210,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.