Entertainment Specialist – Full-time

Job Description

Reporting to the General Manager/Producer - Global Entertainment, the Entertainment Specialist will be required to:

• Assist the General Manager/Producer - Global Entertainment with all administrative duties.
• Make all necessary business travel arrangements for the General Manager/Producer - Global Entertainment.
• Assist with all Headliners at the Encore Theater:
  • • Work closely with AEG and Private Access to approve accommodations for the talent.
    • Coordinate special requests, including aviation needs as required.
    • Submit AEG headliner’s offer to legal for review and Contract/Agreement creation.
    • Track and update calendars for Encore Theater bookings and availability.
    • Send out Performance and Snack Bar Revenue Reports following each show.
    • Request Posting Master Account activation from the accounting team.
    • Create, submit and process the show settlement wire requests,

• Create, process and track all purchase orders and invoices for Entertainment as well as for others as requested.
• Communicate to PAD all cleaning needs for the Encore and Awakening Theaters based on the performance calendars.
• Process all check requisitions, payments and expense reports as required for Entertainment.
• Arrange all flights, accommodations and transportation for vendors and consultants or as requested.
• Collect timesheets from the Technical Departments and verify that the hours listed match the UKG total hours report each day. Make department code changes as required and process SDC’s in UKG.
  • • Contact Technical Managers about any UKG discrepancies and follow up until the issue has been resolved.

• Work with Wynn’s vendor coordinator to set-up vendor accounts and make sure they stay compliant on an annual basis.
• Schedule appointments, answer the phones, route calls and maintain the Entertainment filing systems.
• Manage and process all show ticket requests for vendors/consultants, special guests and employees of Entertainment.
• Build a rapport with the department heads, technical staff and various departments throughout the resort.
• Order office supplies for Entertainment and ensure that an adequate supply is constantly maintained.
• Oversee the mailing and receiving of all packages and mail. Sort and distribute as needed.
• Assist with arranging all flights and accommodations for new cast members as requested.
• Assist with planning and organizing all employee functions and recognition programs.
• Assist with preparing the department handbooks for Entertainment.
• Adhere to all company and department policies and procedures with an emphasis on maintaining a safe working environment.
• Perform all other duties as assigned.

Qualifications

Job Experience / Education:

• Must have a high school diploma or equivalent.
• Minimum of three (3) years’ prior experience working in an Entertainment environment with at least one (1) year experience coordinating events and shows.
• Prior experience working with a purchase ordering system a plus.
• Prior experience with systems such as HotSos, UKG, SalesForce, and Ticketmaster a plus.
• Must have an excellent knowledge of Microsoft 365 (Outlook, Teams, Excel, Word and Publisher)
• Must be able to make PowerPoint Presentations.

Knowledge, Skills and Abilities:

• Must be a self-starter and be self-motivated.
• Must be highly organized and able to function in a stressful environment.
• Must possess excellent time management skills.
• Must be able to produce high quality work in a limited time frame.
• Must be able to manage, prioritize and complete multiple tasks in a timely manner.
• Must possess strong problem-solving skills and interpersonal skills with proven skills in teamwork.
• Must be able to learn a variety of tasks and programs that are required of Wynn Management.
• Must possess excellent written and verbal communication skills.
• Must have excellent phone etiquette.
• Must be able to work extended hours when required.
• Must practice and conform to safe working procedures.
• Must have the ability to work with individuals from different cultures and backgrounds.

Additional Information

Wynn Resorts is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Wynn Resorts does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.