Sr. Manager, Web Design & Production

We’re Looking For A: Sr. Manager, Web Design & Production to lead a team of Website designers and producers to produce ecommerce websites and landing pages for over a dozen high-performing CPG brands. Ideal candidates will bring a multidisciplinary mindset that understands how design, technology, and marketing intersect to produce sales. In addition, this role will work closely with business stakeholders, brand managers, retention marketers, software engineers, and product managers to define, develop, and maintain a comprehensive and custom direct-to-consumer ecommerce application. All Web design efforts will be evaluated and measured primarily by improvements in conversion rates, customer lifetime value, and engagement as well as other key performance indicators.

Location: Hybrid, Woodland Hills CA

What You’ll Be Doing:

• Lead and manage 5-8 web and production designers.
• Oversee multiple Wordpress ecommerce websites, microsites, sales funnel sites, and front-end design for our custom ecommerce application.
• Partner closely with Art Director, designers, marketers, brand managers, customer service staff, and engineers to define interface and user requirements.
• Develop data-driven hypotheses that can be tested to improve business metrics and customer satisfaction.
• Guide web design staff on how to increase conversion rates, click-through rates, engagement and other key metrics, track results, and socialize those results throughout the company.
• Analyze, map, and optimize user flows on branded ecommerce websites.
• In partnership with Product Managers, own features and experiences from initial concept through testing and launch and follow through on results.
• Develop new approaches to complex interface and user-experience problems, and convey these designs to cross-functional teams in the form of prototypes, Figma files, sitemaps, user stories, and user flows.
• Design and prototype innovative and visually stunning interfaces.
• A/B test various design ideas using VWO split-testing software, analyze results, and report these cross-departmentally.
• Collaborate with designers, marketers, and engineers to conduct usability tests, process observations, and implement recommendations.
• Produce pages and functionality in the Wordpress environment.
• Coordinate efforts with backend developers for ecommerce functionality and data reporting.

Qualifications (Note: We strongly encourage you to apply even if you don’t tick ALL of these boxes.):

• Bachelor’s Degree or Equivalent experience with additional coursework in UX design and conversion-rate optimization
• 10+ years of Web design experience developing interfaces for mobile and desktop. Ability to design and prototype UI for mobile first and must have an eye for design and user-interface consistency across desktop and mobile.
• 5+ years experience in ecommerce. Should include experience with ecommerce websites that experience revenues of $10M+ annually.
• 3+ years experience managing teams that include web and production staff.
• 5+ years of experiencing building and maintaining Wordpress websites with various plugins.
• 10+ years of web graphics production experience.
• 10+ years experience designing high fidelity graphic assets in various web design/production software such as Photoshop, Figma, etc.
• Experience building sites in HTML and CSS and various ecommerce platforms such as Wordpress, Shopify, etc.
• 3+ years A/B testing web pages to improve sales metrics.
• 3+ years design, building, and measuring direct-response landing pages for continual conversion-rate optimization.
• Direct-to-consumer/Direct Response marketing
• Ecommerce websites of $50M+ in annual revenue.
• Takes a multidisciplinary approach to understanding how design, marketing, and technology intersect.
• Data-driven.
• Great attitude.
• Collaborative spirit.
• Openness to giving and receiving feedback.
• Outstanding communication skills.
• Basic understanding of the frameworks, techniques, and approaches for front-end and back-end website development. No need for coding knowledge.
• Working familiarity with the Agile methodology.
• Ability to process data in spreadsheets.
• Strong understanding of website metrics, how to access them, and how to make decisions based on those metrics.

Golden Perks & Benefits:

• Comprehensive healthcare coverage – We cover 100% of premiums for medical, dental, and vision plans for employee-only plans.
• Through our charity sponsorships, you can make a positive impact on communities worldwide. We’ve donated over $6.1 million to date.
• We match up to 3.5% of your 401k contributions, ensuring your retirement savings grow alongside your career.
• 6 paid sick and mental health days, an Employee Assistance Program, free weekly yoga and meditation classes, and additional mental health benefits, because we take a holistic approach to your well-being.
• Invest in your future with our Employee Stock Ownership Plan, where company contributions fund your retirement plan with company stock. Learn more.
• Professional development opportunities with mentorship, continuous learning programs, and performance-based pay increases, empowering you to progress and excel in your career.
• Tuition reimbursement program, which reimburses eligible tuition expenses up to specified amounts, empowering you to invest in your ongoing growth and development.
• Work towards our collective goals and earn up to 2 extra weeks of pay each month, based on the achievement of KPIs.
• Celebrate your accomplishments with our Win of the Week, Spot Bonus, Work Anniversary, and Shout-Outs programs, where your hard work is not only valued but also acknowledged and rewarded.
• Reimbursements for a portion of personal cell phone and internet usage for eligible employees.
• For those coming into our Woodland Hills, CA office, you’ll find a fully stocked kitchen and a free on-site gym.
• Virtual and in-person company events, like our annual holiday party, happy hours, and virtual cooking nights, designed to cultivate connections and enhance work-life balance.

To read more about our Perks & Benefits, click here.

The base salary range is $125,200- $145,000, plus annual & monthly KPI bonus potential.

The posted salary range in this job posting reflects data based on California's cost of labor analysis. This salary range is subject to change per state; please click here to find the pay differential in your state of residence if the role is remote.

Salary is based on a wide range of factors that include relevant experience, knowledge, skills, other job-related qualifications, and geographical location.