Senior Product Manager, Commerce

At Rockstar Games, we create world-class entertainment experiences.

Become part of a team working on some of the most rewarding, large-scale creative projects to be found in any entertainment medium - all within an inclusive, highly-motivated environment where you can learn and collaborate with some of the most talented people in the industry.

Rockstar Games is seeking excited, curious, and talented product management professionals to help lead our Online Services product teams. As a member of our team, you will push the boundaries of what gaming experiences can be by finding innovative solutions to complex problems. Working with a wide variety of technical and non-technical stakeholders, you will be central in creating and executing on a vision for the Rockstar Games online platform, which services millions of players worldwide.

This is a full-time, in-office position based out of Rockstar's NYC headquarters in Downtown Manhattan.

WHAT WE DO

• The Rockstar Games Online Services Team is a passionate development group, focused on growing and maintaining the technology platform that powers Rockstar's online titles and our ability to deliver world-class player experiences.
• We increase the reach and capabilities of promotional experiences delivered through all of Rockstar's stores.
• The Commerce Product Manager will drive new and innovative commercial experiences for our players and be essential to the development of our storefronts across our platforms including in-game, web, and PC applications, as well as through our commerce partners.

RESPONSIBILITIES

• Be a SME with product and domain knowledge of the commerce platform technologies that support our games, and the key monetization techniques, strategies, and technologies of the gaming industry.
• Execute on the end-to-end product development cycle, starting from conducting deep product discovery and research, to shipping new features on the gaming platforms along with effective stakeholder management.
• Adopt the player mindset and collaborate with leadership, stakeholders, and other teams to transform bold concepts into refined, well-scoped, player-first features.
• Execute on actionable initiatives and prioritize the backlogs that are aligned with company goals through using prioritization frameworks.
• Author and present detailed feature specification documentation, feature visuals and all other artifacts that help define the appropriate scope, feasibility, level of effort and drive key decision points for launch.
• Leverage reporting systems to generate insights on product performance to help influence prioritization, scope, feature design, and post launch corrections.
• Prepare and present leadership reports on product performance and opportunities.

QUALIFICATIONS

• 10+ years of technology product management experience through successful user-facing product launches.
• Deep knowledge of commerce systems, subscriptions, and digital storefronts.
• Experience in preparing and presenting leadership reports on behalf of the product team.
• Experience in partnering with Business and Marketing to execute on a constant pipeline of features.

SKILLS

• Passion for building systems and features that provide end-to-end superior, consistent and customized player experience across multiple platforms.
• Knowledge of utilizing content management systems.
• Proficiency in conducting user research to qualitatively understand and communicate user behavior, needs, and pain points.
• Possess outstanding communication skills and the ability to work across multiple business units.
• Expertise in initiating and implementing projects through inception, design, development, testing, and implementation.
• Experienced in working iteratively and responding to changing requirements, priorities, and evolving stakeholder visions.

PLUSES

Please note that these are desirable skills and are not required to apply for the position.

• Experience in the video game industry.
• Avid gamer with a passion for Rockstar Games titles.
• Experience with user testing to enhance storefront designs and improve conversion rates.
• Certified Scrum Product Owner or similar product-focused certification.

HOW TO APPLY

Please apply with a resume and cover letter demonstrating how you meet the skills above. If we would like to move forward with your application, a Rockstar recruiter will reach out to you to explain next steps and guide you through the process.

Rockstar is committed to creating a work environment that promotes equal opportunity, dignity and respect. In line with this commitment, Rockstar will provide reasonable accommodations to qualified job applicants with disabilities during the recruitment process in order for such applicants to be considered for the position for which they are applying, as well as to qualified employees to enable them to perform the essential functions of their roles. If you need more information about Rockstar's reasonable accommodation policies or process, or need to request an accommodation, please contact the Human Resources Department.

If you've got the right skills for the job, we want to hear from you. We encourage applications from all suitable candidates regardless of age, disability, gender identity, sexual orientation, religion, belief, race, or any other protected category.