VP, Media Strategy

Job Description:

Role Summary/Purpose:

Synchrony is continuing to build a world class Performance Media and Creative Agency committed to driving results with our retail and payments partners while also delivering leading customer experiences. Within this agency, our Paid Media Team is focused on achieving growth by making data-driven decisions to create meaningful interactions with existing and potential customers. We are seeking an VP, Media Strategy and Planning to serve as a media planner across SEM, paid social and display/video (direct and programmatic). This role will lead digital media planning activities across the marketing ecosystem, ensuring optimal mix to deliver against business goals.

Our Way of Working

We’re proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home, near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events.

Essential Responsibilities:

• Develop media and channel strategy for the Synchrony Brand Corporate Marketing Team and other enterprise teams aligning business objectives to best use of paid media channels to deliver business impact

• Work collaboratively with platform owners and in-house agency partners to ensure optimal channel distribution, orchestration and performance

• Utilize strong analytical ability to identify and build audience strategies, while evaluating end-to-end customer experience across multiple channels and customer touch points

• Actively make plan optimization recommendations as supported by channel lead performance and reporting

• Proactively investigate media opportunities and craft well-supported, articulate POVs to present to stakeholders internally

• Partner with channel teams to share ideas, communicate opportunities, and to identify and deliver new solutions for campaigns

• Influence and align stakeholders in a highly matrixed organization

• Perform other duties and/or special projects as assigned

Qualifications/Requirements:

• Bachelor's Degree or, in lieu of a degree, a high school diploma and 10 years of digital marketing and digital media experience.

• Experience in financial services, retail or healthcare industry

• A minimum of 6 years of integrated digital marketing, media or analytic experience that includes (can be concurrent):

  • direct marketing experience using customer data analysis and segmentation

  • experience utilizing tools such as Google Analytics, Omniture, or other performance tools to manage digital marketing metrics

  • experience with integrated paid media planning experience inclusive of ad words and display marketing, and paid social media in the health & wellness sector

  • client account management experience

• 3 years of full funnel media planning experience with an emphasis on upper funnel/awareness

Desired Characteristics:

• Account/comms planning experience

• Experience in financial services, retail or healthcare industry

• 3+ years of agency experience in a media strategy role

• Strong understanding of technical requirements, including tracking pixels, data integrations, etc. as it applies to paid media capabilities

• Strong quantitative skills, including analytical abilities and math proficiency

• Experience in direct response campaign execution

Grade/Level: 12

The salary range for this position is 110,000.00 - 185,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance.

Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge.

Salaries are adjusted according to market in CA, NY Metro and Seattle.

Eligibility Requirements:

• You must be 18 years or older

• You must have a high school diploma or equivalent

• You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process

• You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act.

• New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months’ time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance expectations).

Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Our Commitment:

When you join us, you’ll be part of a diverse, inclusive culture where your skills, experience, and voice are not only heard—but valued. We celebrate the differences in all of us and believe that our individual, unique perspectives is what makes Synchrony truly a great place to work. Together, we’re building a future where we can all belong, connect and turn ideals into action. Through the power of our 8 Diversity Networks+, with more than 60% of our workforce engaged, you’ll find community to connect with an opportunity to go beyond your passions.

This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status.

Reasonable Accommodation Notice:

• Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

• If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627. Representatives are available from 8am – 5pm Monday to Friday, Central Standard Time

Job Family Group:

Marketing