Community Engagement Coordinator (US)

In the US, Dabble is an innovative Daily Fantasy Sports app, launched in 2023 and on an exciting scale-up journey. Backed by the success of our Australian sportsbook, Dabble is revolutionizing the industry by delivering a unique and immersive community-based experience.

Unlike traditional DFS apps, Dabble combines social media elements with daily fantasy, offering a newsfeed similar to Instagram or Twitter, where users can follow other players (including friends, ex-athletes and celebrities) and copy their bets with ease. Our mission is clear: to lead the charge in creating a social gaming experience like no other, where cutting-edge entertainment meets real connection and engagement.

Dabble US HQ is located in Austin, Texas, but our remote-first culture means our team thrives across the country. We're passionate, we're driven, and we're on the lookout for the next Dabbler!

Dabble Culture

• Wear what makes you comfortable so you can concentrate on what’s important
• Whether it's from home or elsewhere, choose the setting that best supports your productivity
• Collaborative, open-minded team. We value both big and small ideas!
• Each day is led through upholding our core Values: Fun, Celebratory, Community, Evolutionary and Focus

Dabble Perks

• Three weeks of paid vacation leave per year
• Two weeks of paid sick leave per year
• 401k matching up to 200%
• Health insurance
• Unpaid time off available
• Paid parental leave available
• Dabble Day Dividend: all Dabblers split the day’s revenue evenly on our birthday each year. You share the workload, why shouldn’t you share the reward?

Overview

The Community Engagement Coordinator (US) at Dabble will be integral to our Community Engagement function, ensuring all interactions within 'Banter' (Dabble's in-app social media channel) reflect our core values. You will provide dynamic leadership to foster a consistent, connected, and vibrant community spirit.

Dabble is a pioneering social Daily Fantasy Sports App. This role will lead the planning and execution of engaging community campaigns, identify compelling community narratives within the app to showcase externally, and refine go-to-market (GTM) strategies for new products. You will also implement automated moderation processes, analyze key metrics, and consistently elevate the in-app user experience. This is a pivotal role in shaping the future of Dabble's community engagement, building meaningful connections, and contributing to the company's ongoing success.

Primary Location

This role is only open to candidates currently based in Austin, Texas.

Responsibilities

• Engage authentically with the Dabble community in-app on ‘Banter’ using a friendly and conversational tone. Serve as both a knowledgeable resource and a supportive community member that users can rely on

• Ensure the 'Banter' community experience consistently reflects Dabble's core values

• Celebrate community achievements, such as Big Wins, Follower Milestones, and Hot Streaks, by sharing these successes across 'Banter' channels

• Document key moments and highlights from 'Banter' channels to share with the broader team

• Curate compelling content from 'Banter' for potential repurposing on the Dabble app or external social media platforms

Collaborate closely with both the Community Engagement team and other departments to successfully execute 'Banter' campaigns, giveaways, promotions, and other initiatives

Skills & Qualifications

• 1-2 years of experience as a social media moderator or customer service representative

• Proven experience interacting with sports fans, ideally gained through marketing, CRM, or related roles

• Ability to thrive in a fast-paced and dynamic work environment

• Excellent written and verbal communication skills

• Results-oriented, self-motivated, adaptable, and enthusiastic

• Resilient and confident, able to interact comfortably with individuals from diverse background
Demonstrated high levels of personal integrity and the ability to maintain confidentiality
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Are you a Dabbler?

A person’s attitude is key, as the right individual will learn quickly and bridge any skill gaps. A Dabbler is a team player, eager to share and learn from colleagues. In our remote-first workplace, a collaborative approach is essential for empowering and developing each team member (for example, we value open communication through public channels on Slack for problem-solving and brainstorming).

A Dabbler maximizes their autonomy and enjoys contributing to the Dabble community. We understand that a fulfilling life extends beyond work, and we encourage our employees to prioritize self-care and well-being. This means taking breaks when needed, setting boundaries, and seeking support when facing challenges. We are committed to creating a safe environment where individuals feel comfortable discussing their wellbeing and accessing resources when necessary.

We hold a high regard for our peers – every idea is valued. We encourage you to think creatively, be bold, and aim to continuously set higher standards. Dabble originated from sharing ideas and continues to grow in this spirit. Dabble supports the empowerment of individuals at all levels of experience and seniority to take ownership of their work and confidently share their insights.

Remuneration

The advertised salary for this position is $40,000 - $50,000 USD + with room to be flexible.