Job Description
Key Responsibilities:
- Program Administration & Communication:
- Draft general correspondence and emails on behalf of the coaching staff and club, ensuring professionalism and accuracy in all communications
- Manage program email accounts and provide timely customer service
- Serve as the primary point of contact for Regional Development School (RDS) tryouts
- Coordinate and manage program schedules and events
- Liaise with the marketing and social media teams to share department information and data insights
- Schedule department meetings and communicate essential updates in a timely manner
- Registration & Compliance:
- Assist with the player registration process and ensure all required information (contact information, waivers, payments, etc.) is collected and accurate
- Maintain accurate player rosters and program records
- Ensure staff adherence to all staff training requirements, club policies, and safety protocols
- Act as a liaison with venue partners and program managers to develop and maintain appropriate emergency action plans for each site
- Equipment & Supplies:
- Ensure all program equipment (uniforms, soccer balls, cones, etc.) is ordered, organized, and distributed.
- Coordinate with coaches and staff members to ensure the staff is properly equipped for training and events
- Other Duties as Assigned:
- Support coaches with administrative tasks and assist with any other duties related to the functioning of the Youth Development department
Qualifications and Education Requirements:
- Bachelorās degree or equivalent experience in a related field. A minimum of 3 years of experience in administrative roles (e.g., program assistant, team administrator, executive assistant, or customer service)
- Proficient in Microsoft Office Suite (Excel, Word, etc.)
- Ability to multitask and work under pressure in a dynamic environment
- Strong verbal and written communication skills, with the ability to communicate effectively with coaches, parents, and club leadership
- Excellent organizational skills and the ability to implement tracking systems to ensure the smooth operation of the department
- Strong interpersonal skills, with a collaborative mindset and the ability to work effectively within a diverse group of people
- Ability to act with discretion when handling confidential information
- A strong passion for youth sports and a commitment to fostering a positive and supportive environment for young athletes and their families
- Must be able to work evenings and weekends, as tryouts and practices often occur outside of regular business hours
- Physical requirements include the ability to occasionally lift and carry equipment up to 30+ pounds
- Ability to speak Spanish is a plus
- Familiarity with sports administration systems or scheduling software is a plus
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