Operations Business Partner

2950 North Hollywood Way, Burbank, CA 91505
Posted on  

Job Description

At Entertainment Partners and Central Casting, we are committed to creating an environment where every employee is seen, where ideas, thoughts and perspectives are shared openly, and where fearless innovation is encouraged. Weaving diversity, equity, and inclusion into who we are will drive our competitiveness by encouraging creativity and enhanced decision making.

We help to power Oscar-winning films, Emmy-winning shows, and Clio-winning commercials. Feel the satisfaction of doing work that directly impacts the most exciting industry in the world. EP is poised to redefine and evolve the back-office processes of the entertainment community with security at the core of what we do.

Are you looking for the next opportunity to revolutionize an industry? If so.…

As a Business Operations Partner, you will serve as a strategic advisor to senior management and collaborate closely with various departments to align business objectives with operational processes and execution. Your primary focus will be to lead and oversee operational initiatives , enhance operational efficiency, drive performance improvements, facilitate change management initiatives, and foster a culture of operational excellence throughout the organization. Ultimately, ensuring all business functions are in line with Entertainment Partner’s strategic goals.

KEY RESPONSIBILITIES

  • Strategic Alignment & Leadership: Support annual goal-setting process. Work with business owners to outline staffing requirements and develop action plans to close gaps in performance targets. Propose corrective actions based on data-driven insights and resource planning models to close operational gaps.
  • Operational Excellence: Create business cases articulating the compelling rationale for a proposed business initiative, detailing benefits and strategic alignment. Analyze existing operational processes, lead and/or coordinate efforts to optimize operational processes, streamline workflows, identify areas for improvement, and enhance efficiency across all organization functions.
  • Business Insights: Utilize data-driven insights to provide recommendations and influence decision-making on operational improvements. Utilize data analytics and insights to identify trends, and proactively address operational challenges. Utilize capacity models to forecast and plan staffing levels, considering future business volumes and staff throughput levels. Coach and/or mentor leaders to create a data-driven culture.
  • Cross-Functional Collaboration: Partner with different COEs to ensure operational alignment and support the implementation of business initiatives. Align operational strategies, resolve cross-functional issues, and drive unified business outcomes.
  • Change Management: Lead and/or coordinate organizational change efforts by effectively communicating changes, guiding teams through transitions, and fostering a culture of agility and resilience.
  • Performance Monitoring: Define and implement metrics to monitor operational performance, identify trends, proactively address issues, track progress against goals, and drive continuous improvement initiatives.
  • Project Management: Manage complex, cross-functional projects from conception to completion, ensuring deadlines are met, objectives are achieved, and quality standards are met.
  • Communication and Reporting: Prepare and present regular reports on operational performance, project status, and key initiatives to stakeholders and senior management. Prepare and present regular reports on operational performance, project status, and key initiatives to stakeholders and senior management.

JOB REQUIREMENTS/QUALIFICATIONS NEEDED

  • 10+ years of relevant experience in operations, project/program management, process re-engineering, etc.
  • Bachelor’s Degree in Business Administration, Finance or related discipline.
  • Experience working with business intelligence applications (Qlik, Tableau, Salesforce, etc.)
  • Comprehensive applied knowledge and expertise, gained at a professional level, in all aspects of the area of focus applicable to the specified role.
  • Skill in examining and re-engineering operations and procedures, formulating policy, and developing and implementing new strategies and procedures.
  • Ability to analyze complex problems, interpret operational needs, and develop integrated, creative solutions.
  • Strong interpersonal skills and the ability to effectively communicate with a wide range of individuals and constituencies in a diverse community.
  • Strong knowledge in operations planning and analysis.
  • Proficient PC skills, including MS Office Suite (Word, Excel, PowerPoint, Visio, and SharePoint). Intermediate MS Excel skills required.
  • Strong qualitative and quantitative skills.
  • Strong self-initiative and ability to manage and prioritize multiple assignments/projects to deliver commitments on time.
  • Strong organizational skills and attention to detail (excellent quality of deliverables).
  • Ability to grasp new concepts, problem solve, and derive root causes through analytics.
  • Ability to work with ambiguity and fast fast-paced and rapid changing environment
  • Exercise leadership through influence.

Other benefits and perks included are:

  • Health, Dental, and Vision options
  • 401(k) retirement savings plan and company match
  • Paid holidays, vacation time, and sick time
  • Participation in company equity plans
  • Employee Assistance Program, mental health and wellness programs
  • Training and development
  • Possibility of hybrid/flexible/schedules
  • Annual bonus and merit reviews

The salary range for this position is $125,000 to $140,000 and will be commensurate with experience related to the position.

Entertainment Partners seeks to employ the most qualified individuals from the available workforce and to provide equal employment opportunity for all persons. Our policy prohibits unlawful discrimination based on race, color, religion, religious creed, sex, gender identity/expression, age, pregnancy, citizenship status, marital status, national origin or ancestry, physical or mental disability (whether perceived or actual), medical condition (cancer-related or genetic characteristics-related), sexual orientation, veteran status, medical/family care leave status or any other consideration made unlawful by applicable federal, state, or local laws. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Equal opportunity extends to all aspects of the employment relationship, including recruiting, hiring, transfers, promotions, training, terminations, working conditions, compensation, benefits, and other terms and conditions of employment.