Corporate Services Operations Coordinator

Corporate Services Operations Coordinator

• 100 Universal City Plaza, Universal City, CALIFORNIA
• Full-time
• Business Segment: Operations & Technology

Company Description

We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through Universal Filmed Entertainment Group and Universal Studio Group, and have world-renowned theme parks and attractions through Universal Destinations & Experiences. NBCUniversal is a subsidiary of Comcast Corporation.

Here you can be your authentic self. As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. Our Diversity, Equity and Inclusion initiatives, coupled with our Corporate Social Responsibility work, is informed by our employees, audiences, park guests and the communities in which we live. We strive to foster a diverse, equitable and inclusive culture where our employees feel supported, embraced and heard. Together, we’ll continue to create and deliver content that reflects the current and ever-changing face of the world.

Job Description

Under general direction of the Corporate Services Leadership. The Corporate Services Operations Coordinator is responsible for assisting in daily operations of foodservice functions, including but not limited to dining services, pantry services, catering, and grab & go markets. You will also assist with third-party vendor operations that support NBCU and DreamWorks employees, such as banking services, fitness center operations, commuter program and car wash services. 

What You’ll Do:

• Work cross functionally with business leaders in other NBCU departments to have a consistent pulse on business needs
• Help manage numerous contracted service providers, including but not limited to, foodservices, fitness services, and pantry services, while making sure operations are in line with negotiated contracts and business needs
• Participate in budget tracking and assisting in monitoring action plan items”
• Maintain contracts for all third-party vendors
• Use feedback and data to improve service levels, response times, and focus areas
• Partner with the marketing & PR team to effectively build communication plans around corporate services functions
• Use industry insights to propose and implement new programs to support the workplace experience
• Ensure all invoicing from third-party vendor services are billed in a timely fashion
• Perform other Corporate Services job functions that may be assigned

Qualifications

Let’s Talk About You…

• Executer – You get things done! Using strong business acumen, inciteful analytical skills, and superior process/project management skills you manage through competing priorities within a matrixed environment
• Communicates with ease – You have a way with words; written and verbal
• Self-starter – You are motivated, can work with minimal guidance, and can identify helpful resources to get the job done
• Customer Service Champion– No request is too big or too small, you put customers and our people first   
• Impeccable attention to detail– You bring customer requests to life by organizing the team’s daily work plans and scheduling commitments
• Juggler – You know how to manage multiple tasks and priorities and move them all along effectively while keeping stakeholders updating and informed
• Tech-savvy – You are an MS Office whiz and can take on new software with ease

What You Must Have:

• High school diploma or equivalent
• 2+ yrs experience in food service/hospitality operations
• 2+ years experience working with third-party vendor relationships
• Able to work outdoors in varying weather conditions and walking/traveling to multiple buildings throughout the day
• Available to work nights and weekends occasionally as business needs arise
•  

What Would Make You a Stand-out:

• BA/BS degree from an accredited college or university in Hospitality Management
• Knowledge of financial budgeting and able to ensure vendors adhere to approved budget
• Ability to write reports, business correspondence, and procedure manuals.
• Strong communication/interpersonal skills
• Strong organizational skills
• The ability to manage multiple priorities in a fast-paced environment
• Customer Service experience
• Strong at building relationships with employees and vendors that are personable and professional
• Creative and innovative thinker
• Solutions driven when encountering challenges and problems
• Ability to read, interpret and follow documents such as safety policies, operating and maintenance instructions, vendor contracts, and procedure manuals.

Additional Requirements:

• Required On-Site: This position is required to be performed full-time from an NBCUniversal-designated worksite.

This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website.

Salary Range: $24.00 - $33.00 Hourly

Additional Information

As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision.

NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.

NBCUniversal will consider for employment qualified applicants with criminal histories, or arrest or conviction records, in a manner consistent with relevant legal requirements, including the City of Los Angeles' Fair Chance Initiative For Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, where applicable.

If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access nbcunicareers.com as a result of your disability. You can request reasonable accommodations by emailing AccessibilitySupport@nbcuni.com.